Monday, February 25, 2019

Convey Launches New, Self-Service Appointment Scheduling For Deliveries

Austin-based Convey, which develops software used to manage delivery of products from retailer, and which is venture backed Silverton Partners, Techstars Venture Group, and RPM Ventures, has launched a new "self-service" appointment scheduling feature for its software. According to the company, it launched its self-service, delivery appointment scheduling feature two months ago for "white glove" deliveries with its early adopters. According to Convey, the feature so far has resulted in a 7 percent increase in positive cutomer delivery feedback, and a 27 percent improvement in transit time for big and bulky deliveries such as furnitures and appliances. Convey said that among the early adopter of it new self-service software are Metropolitan Warehouse & Delivery and Estes Forwarding Worldwide. Rob Taylor is the CEO of Convey.