BMC Adds Mortgage Firm

Houston-based IT applications publisher BMC Software revealed today that PHH Mortgage is using troubleshooting utilities from BMC Software. The financial impact of the customer win was not disclosed. PHH Mortgage, a subsidiary of PHH Corp., provides private-label mortgage solutions. BMC explained that, in order to improve the quality of its application development, quality assurance and helpdesk processes, PHH turned to BMC for a solution that would automate the previously manual process of documenting and resolving software defects. BMC’s solution, the company noted, has helped increase developer productivity by 33 percent and decrease helpdesk tickets by 50 percent.